Shipping

Enchanted Forest offers local pickup in store, as well as shipping within Canada and the US. Customers can track their orders in the “My Accounts” section of this website.

How we ship: Most orders ship same or next business day via Canada Post Expedited Parcel Service. This shipping option includes a tracking number and up to $100 of insurance. Canada Post will deliver your parcel within 1-9 business days, depending on your location. In a hurry? Want more insurance? Just contact us for a quote.

Shipping Rates: Enchanted Forest offers $12.99 flat-rate shipping within Nova Scotia, and $14.99 flat-rate shipping to other Canadian Provinces for most orders under $149, and free shipping for most orders over $149. Some exceptions apply* Free shipping does not apply to international orders or remote locations including Nunavut, Northwest Territories, and Yukon. The purchase of Gift Cards, workshops, trial, and rental programs does not count towards your product total for free shipping calculation.

Please note: We recycle packaging materials from our suppliers whenever possible to cut down on waste. If you would like your order to be gift wrapped, please make a note during checkout, or just get in touch, we are happy to help, and gift wrapping is always free!

We're now offering FREE delivery services in the Truro area, as well as to out-of town customers in Colchester, East Hants, and Pictou counties!

Free local pickup: we can arrange contact-free pickup at the shop or at Andrea's home by appointment. Just get in touch to arrange a time to pick up- if at the shop, you can give us a call when you pull up, pop the trunk, and we'll run out to your car and pop your order right in for you. Or we can just open the door and place your order on the sidewalk. If we can't be at the store at a time that is convenient for you, Andrea can bring the order home (Brunswick Street) and can leave it on the doorstep at an agreed-upon time. Please select "free local pickup" during checkout, and we'll be in touch to co-ordinate this.

Free local delivery: Don't want to leave the house these days? We don't blame you! We want to make things easy and convenient for you, and are now offering contact-free delivery to your doorstep (within 10km of the shop) on Mondays & Thursdays, usually between 5-7pm. No need for contact, and we won't knock or ring the bell to risk waking sleeping kids, we just leave the order on your doorstep and text/message you that it is there. If you'd like us to put it in your unlocked car/trunk/etc for increased sneakiness (Bunny delivery), just let us know by using the comments/notes section during checkout. Please select "free local delivery".

Free delivery for out-of-town customers: The wonderful Downtown Truro Partnership and the Town of Truro have joined forces to help our downtown merchant community, and have offered to deliver orders to our out-of-town customers in East Hants, Colchester, and Pictou counties once weekly, on Fridays. Please select "free delivery to colchester, east hants, pictou counties".